Small Business CRM Software, Big Ideas … A World at Your Feet

Small businesses come with a unique set of rewards and challenges. Some may say that no matter what industry, large businesses are mostly alike, while every small business operates in its own fashion. Small business CRM software must be simple and intuitive to use, scalable to grow along with your business, and

Does Your Small Business Need CRM Software?

Some small businesses are not ready for CRM software; many can benefit from the automation and synchronisation they provide. If your small business is a solo operation, does not yet have a proven market or is in the process of working out its systems, you may not need a small business CRM. However, if you can answer ‘Yes’ to any of the following, a small business CRM could make your business’s path forward smooth, downhill and obstacle-free.

• Do you have employees?
• Is contact with a particular customer shared between multiple employees?
• Are you currently using a very generic information management solution, like Microsoft Access?
• Do you rely extensively on diaries and written notes, and find that you are lost if they are accidentally left behind?
• Does the process of generating reports on overall business activities feel like summiting Mt Everest?
• Have you had to phone a business partner to check on an important detail in the last month?
• Would life be simpler if your customers could manage some routine tasks with their accounts without needing employee input?
• Do you have no idea why your accounting reports look so glum … or even why they sometimes look more positive?
• Are you not really sure why trends and issues pop up in your business?

A small business CRM gives you the ability to track everything about your customers, your employees, your deals, your projects, your billing … everything.  At the heart of a successful growing small business, is an FMStudio small business CRM!

Benefits of a focused Small Business CRM

The way you utilise information in a small business will be a galaxy away from the processes used in large government or multinational organisations, so your small business CRM software should be tailored to what you do. At the FMStudio, we design small business CRM software for:

• Ease of use with limited time
• Intuitive operations
• Base-level capability of a very wide range of functions
• Scalability – your business shouldn’t be held back by your information system
• Integration with your third party business software, to save time

We’ve worked with some of Australia’s biggest names … and with our small business CRM software, we expect that you’ll soon be on your way to joining them! Get a better idea of the potential benefits for your business with a friendly chat. Call the FMStudio on 02 9487 8066.