Terms & Conditions

External Links

theFMStudio is not responsible for any material contained in any linked site, nor do we endorse or make any representation about the linked site or the organisations referred to on that site.

Copyright

Articles and other publications may only be reproduced for personal use and copies may only be given to others for their personal use.

No Spam

Publication of email addresses on this website does not infer consent to the receipt of unsolicited commercial electronic messages.

Engagement

theFMStudio offers professional services and operates on a time & materials basis. The hourly rate is applied to all work carried out on the client’s behalf including: making and answering phone calls; writing and responding to emails; attending meetings and/or Teams, Zoom or FaceTime sessions; preparing documents; writing up meeting and/or discussion notes; collaboration with colleagues and; research and development.

Other tasks or activities include but are not limited to: building the system; managing the quality of deliverables; conducting system validation; refinement of the solution (including bug-fixes); training requirements; system testing; deployment; implementation and; where required, documentation.

Our clients are invoiced at the end of each month and our consultant time sheets (support Logs) are supplied with the invoice to provide complete transparency of the work carried out. Ad hoc clients are requested to make payment for blocks of support or development time – in advance.

Payment

We ask that payments are made in full, within the terms stipulated on the invoice.

For your convenience, you may also pay this invoice via credit card with the BPAY details on the invoice. As I hope you can understand, we have already paid the wages and on costs associated with our services provided to you. We would appreciate your prompt and on time payment, so that we may continue to train, develop and retain our excellent professional team!

Non-Payment

If payment is not received within 7 days of the due by date specified on the invoice, theFMStudio may cease all work until non-payment is resolved.

Furthermore, where a Client has engaged us to be responsible for the security of their systems and the integrity of their data, we retain the right to have the only Full Access account to these systems, until such time as we are released of our responsibility and any outstanding payments have been received in full.

Licencing & Intellectual Property

theFMStudio policy on application support, maintenance and new development carried out on behalf of our clients to their existing system, remains the intellectual property of Advanced Database Systems Pty Ltd.

Once the client has carried out extensive User Acceptance Testing (UAT), ‘Signed-Off’ on the development or support work, and payment for that work has been received in full, the client is granted the non-exclusive right to use the intellectual property in perpetuity. This licence applies to intellectual property that has either been incorporated into a client’s existing software or the software belonging to Advanced Database Systems Pty Ltd, in its entirety.

To enforce this policy, protect our interests and safeguard our intellectual property, measures are put in place from the onset of any support, maintenance or new development work that we have been entrusted with and is standard practice within the software development industry.

It also allows for “demo” versions of software to be downloaded by potential clients in order to review the features & functionality of the software for a trial period. Once the software is purchased, activation codes or digital certificates are provided that ‘unlock’ the software, allowing unrestricted licensed access.